I booked a Chrysler 300 (or similar), but at the AVIS counter, we were informed that the car Rent-a-Car booked for us wasn't of that class, and they showed us the system page. Therefore, they could only offer us a Chevrolet 4-seater or a similar model. The agent told us that if we wanted to get the Chrysler 300, we needed to pay for an upgrade, otherwise, we could only get a 4-seater. Although Rent-a-Car's customer service promised to handle this issue after our call, AVIS froze a portion of our card funds and later sent us a bill at the end of the trip...
I had a little bit of difficulty finding the correct AVIS rental desk for picking up the car, but once I got there I didn't have to wait long.
The selection of cars available was good and I ended up getting a larger sized car than my booking, so was happy with that. The process from here was smooth. The car was nice, with all the features I needed.
Dropping off was easy.
About QEEQ:10.0/10
I never used QEEQ before so I was a little hesitant at first.
I found the car I was looking for at a good price, and the choice selection was good.
The whole process was smooth, and email communication was good.
I will definitely use again, and can recommend QEEQ
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Customer Service
Great reliable car and excellent speedy service from the counter staff
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