Everything was OK beside two thibgs: the toll device was a hidden cost (1.2€/day) and they only work until 8pm... Has to pay 35 euro extra for overtime since my plane was late.
It was on the avegage level. I am not satisfied with the staff, they were not flexible, i could only leave the deposit with one bank account and so i had to pay 300 EUR insurance fee to cover the deposit.
Waited over 2 hours to rent the car. They charged my card over $1500 for insurance when I told them my credit card covers any additional accident protection. When I rented the car, I explained I would be returning the car on thurs July 25, not sat July 27. They said I would still have to pay till July 27th even though I returned it 2 days earlier. I want those two days refunded back to me, not a good way to do business
About QEEQ:8.0/10
The online process was fine, didn’t realize the nightmare I would face using surprice in Lisbon !
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