Much worse than Alamo. I rushed to the airport early in the morning to pick up the car, and while other companies were open, Hertz remained closed. When they finally opened, the procedures were extremely cumbersome. At Alamo, they just checked my documents briefly and handed over the keys. At Hertz, they took forever with unnecessary explanations and upselling, and told me that the tank wasn't full. They gave me the options of either buying a full tank or returning it with the same amount of fuel, which was a hassle and made me go get gas right after leaving the airport. They even charged me a $200 deposit, which hasn't been refunded after a week! The staff at Las Vegas during the return seemed to be from Hong Kong, couldn’t speak Mandarin, had a heavy accent in English, and had a bad attitude. I have no good impression of Hertz anymore. In short, I will never choose Hertz again!
Overall good. Most vehicles of the same type are Chevrolet Malibu, but the trunk is relatively small. The car is slightly smaller in size compared to similar models.
La voiture était bien, mais elle possèdait quelques problèmes :
- 1 : La voiture était assez ancienne et assez cabosée 2018
- 2 : Les essuies glaces étaient morts
- 3 : L'airbag passager se déconnecte tout le temps ce qui est très dangereux
- 4 : Problème de verrouillage centralisé sur la porte passager
Sinon la prise en main était longue (30 minutes d'attente) mais l'accueil OK et le retour très facile.
Je recomande
We had a small problem with our own smartphone and it’s connectivity to the vehicle for Satnav. A team atone of your Midwest drop offs helped us immensely and even provided a portable backup Satnav unit.
About QEEQ:10.0/10
The outcome (of a good quality long term rental at a cheaper price) was far superior to anything else we found. Well done!
The car was dirty on the outside. Reeked of perfume on the inside. Must have been a quick turnaround. Staff was fantastic.
About QEEQ:10.0/10
Easy to book and good prices.
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