Hertz CATANIA AP Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Humphrey Marlowe

Italy

Reviewed: Thu, Feb 7, 2019

About Hertz: 6.0 /10

The process took a long time and there were many people waiting. The vehicle was different from the one we reserved; they gave us a 9-seater van, which was very inconvenient for navigating through the small towns in Italy. Additionally, our drop-off point was in the center of Palermo, requiring us to pass through the ZTL zone, for which we had to pay an extra 5 euros. They neither provided a service to remove the charge nor sold the tickets for it.

1 days rental

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