Not bad

The store offers a free shuttle service to the airport. It was early morning when I arrived, so there were no other customers and no queue. The staff added several charges without prior notice. When I asked about these charges, the staff was very impatient and claimed it was delaying her time to leave work. She only agreed to wait for me to contact the car rental service after I insisted.

We waited over an hour to pick up our car. The man in the counter was not especially nice or helpful at all, he didn’t care. We ended up changing the car at the Burbank airport in LA because the car was in poor condition. Noisy and really bad brakes, the car was dragging to the right so I had to parry to go straight. Tires was really worn down. We had planned a trip to the Nevada dessert and couldn’t risk getting stuck out there. However the women who helped us at Burbank airport was a real angel! She was super helpful and a real professional!

It was easy to book

Friendly, helpful

Easiest way to rent cargo van

Perfect!