Basically no need to queue.

Not satisfied. Services and contracts don't have explanations in Chinese. The actual rental company is called Advantage; took a long time to find and didn't know its relation to Europcar.

Europcar doesn't have its own counter and uses A's. Though there were few people, there were numerous upsells. They said regardless of heading north or south from the airport, you'll hit toll roads, and if you don't pay, you'll be fined 25 dollars. Just a lot of upselling.

The return address was unclear.

Car was poor and had loads of problems, which I reported and they helped out.