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Live chat Email us Service Code: 6974389352
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6974389352
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California Highway 1

Reviewed: Mon, May 7, 2018
About Hertz: 2.0 /10
We picked up the car at the agreed time. We originally booked a Nissan Quest, but Hertz didn't have it, only a DODGE, which is much smaller. Although the Chinese customer service was very responsible, they still couldn't switch back to the Quest. Also, we couldn't add the customer service on WeChat, so there was no way to communicate. Being in a foreign country and renting a car for the first time, we had no choice but to accept it. The user experience was very poor.

Relevant Reviews on Hertz SAN FRANCISCO INTL AP

Hazel Cook

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Reviewed: Sun, Feb 4, 2024
About Hertz: 6.0 /10
Beware of upgrade traps. They mentioned a free upgrade, but it ended up costing money, and it wasn't cheap.
About QEEQ: 10.0 /10

Monroe Henley

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Reviewed: Tue, Nov 20, 2018
About Hertz: 4.0 /10
The car was damaged in the city, so I went to exchange it. I originally booked an L level car, but they gave me a Kia Rogue without refunding the price difference.

Eve Walpole

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Reviewed: Wed, Jan 16, 2019
About Hertz: 4.0 /10
The car is too small.

Sara Bartholomew

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Reviewed: Sat, May 17, 2014
About Hertz: 10.0 /10
The process is fast and convenient, and the car is in great condition.
About QEEQ: 10.0 /10

Godfery Wheatley

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Reviewed: Tue, Aug 9, 2016
“Driving Along Highway 1”
About Hertz: 4.0 /10
I wanted to rent a high-end car like the Chrysler 300C, but I got a Buick LaCrosse instead. That aside, the trunk couldn't be locked, and it could still be opened even when the car was locked, which made me nervous for more than ten days. Another disappointment was that, just like with domestic rental companies, there was no windshield washer fluid! Thankfully, I didn't encounter bad weather; otherwise, I don’t know what I would have done.

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