Added extra charges

1. Poor car condition. We rented a Golf, and after just 10 kilometers, the tire pressure warning light came on. Returned to the rental office immediately, but the staff insisted it was our responsibility. Only after arguing did they agree to a replacement with the same model. 2. Hidden charges. After returning home, we discovered an additional 25 Euros charged for an upgrade, even though the replacement was due to the car’s condition! This was the worst experience we've had with any car rental service!

Unsatisfactory. The deposit has still not been refunded!

Very convenient, picked up the car directly at the airport. Since I bought full insurance, there were no additional requirements to buy other insurances. Quite good.

I rented a Tesla, having never driven one before. The Europcar agent Herman was very helpful in explaining the basics to me. I would definitely rent through them again.

Very good price competitiveness.