From Orlando to Farm Village

Not satisfied. Services and contracts don't have explanations in Chinese. The actual rental company is called Advantage; took a long time to find and didn't know its relation to Europcar.

Could not find information when picking up the car

The instructions were very detailed and patient. Both pickup and dropoff were convenient.

Europcar doesn't have its own counter and uses A's. Though there were few people, there were numerous upsells. They said regardless of heading north or south from the airport, you'll hit toll roads, and if you don't pay, you'll be fined 25 dollars. Just a lot of upselling.

Everything was very good, however it was not clear that the rental would be proceeded through Advantage Rent a Car. It threw me off a little bit, because I kept looking for the Europcar sign, which made me think I needed a shuttle. I had to call to EasyRentCars central until the misunderstanding was undone.