Convenient and good value

We booked a 7-seater petrol car, but at the store, they said there's only a 5-seater electric car. They told us to either use it or come back to the airport the next day to get a 7-seater! Luckily, we were just a family of four, otherwise, it would have been a disaster! Also, the charging stations in the US are all slow chargers. We had to leave it overnight in the parking lot, walk home, and walk back in the morning! Sigh.

Double charging for insurance fees

Despite having many Chinese customers, there isn't a single Chinese-speaking staff member.

I booked a small SUV but the car was much bigger (honda Pilot, 500 inches long, 8 seats), I still got along well even though I was worried at first because I am not used to such big cars. The car was superaccessorrized, with leather seats and lots of technology options and every comfort, much appreciated! The car was very clean except for the trunk which they may have forgotten to clean.

Perfect service and good price

Really good

Very easy