SURPRICE RENT A CAR Lisbon Airport Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Zachary Congreve

Portugal

Reviewed: Sat, Jan 11, 2020

About SURPRICE RENT A CAR: 2.0 /10

The order stated full-to-full fuel policy, but the car was given with an empty tank! Furthermore, the car's condition was poor with scratches and dents all over.

1 days rental

Relevant Reviews on SURPRICE RENT A CAR Lisbon Airport

Portugal

1 days rental

Compact | Renault Megane or similar

Reviewed: Wed, Mar 25, 2020

“Not nice at all”

About SURPRICE RENT A CAR: 6.7 /10

The stuff did everything they could to sell me the full insurance. The only way to not getting full insurance was blocking 2.600€ of my card!!!!!

About QEEQ: 10.0 /10

l.de haese

Portugal

1 days rental

Compact | Fiat 500l or similar

Reviewed: Fri, Aug 23, 2019

“Problème de navette attente une heure Mauvaise indication”

About SURPRICE RENT A CAR: 5.6 /10

La voiture prévue pas du tout similaire et trop petite pour 5 personnes Changement de voiture dernier moment

About QEEQ: 7.0 /10

f.nourd

Portugal

1 days rental

Mini | Peugeot 108 or similar

Reviewed: Mon, Jul 29, 2019

“NICE experience !”

About SURPRICE RENT A CAR: 8.7 /10

We became a brand new AYGO so it was a nice experience...

About QEEQ: 8.0 /10

Everything was conform and I appreciate the advises concerning insurance.

o.moraru

Portugal

1 days rental

Full Size Van | Mercedes-Benz Vito or similar

Reviewed: Thu, Jul 25, 2019

“I changed 4 cars to get one good”

About SURPRICE RENT A CAR: 5.3 /10

The rental process is terrible: the waiting time, conditions (no air conditioning and seating area), return process (I had to chase the person receiving the cars). The rental staff treats you like you owe them something, not respectful and ready to provide a service you have paid for. Besides cleanness, cars technical condition is deplorable: 1st failed on the second day, 2nd had a punctured tire, 3rd had a missing wiper blade (which I discovered on the road - serious safety issue). The 3rd was a smaller size luggage space and we had to travel with a seat blocked by suitcases. I had to pick up the 4th car 70km from my destination and spend 1/2 day on the process. I left a 1/4 tank in the process for which, I have not been reimbursed - I was told to contact Easyrentcars. I will never use Surprice again.

About QEEQ: 7.0 /10