Easy rental and great service

I was double billed (prepaid with QEEQ but billed again incorrectly by thrifty). Will now have to go through a process to have that charge reversed, which will take time I would Prefer not to spend doing on my vacation.

Booking platform is fine, but booking confirmations aren’t as convenient as they could be. Don’t show company you have booked with clearly or reservation # with car rental Agency. This should Be improved.

Overall service was good. We booked a Chevrolet Malibu but were given a choice between a Toyota Camry and a Kia model (forgot the name). In China, these are considered mid-size cars. We chose the Camry and got one with a sports package. The power was sufficient, the space was nice, and the trunk could fit two 28-inch suitcases, one 20-inch suitcase, and 2-3 regular-sized backpacks. A colleague hit a pole while reversing, causing the door to dent. We asked customer service about it and were told we didn't need to worry when returning the car, which turned out to be true. The insurance covered it.

todo estuvo bien

costo encontrat el lugar

I didn't get the car I asked for but the one I got was comparable. I wish someone had taken us to the car and showed us how a few things worked. We stood out in the rain trying to figure out where the trunk button was.

I found a cheaper price a few weeks after I booked. No one notified me and I had to cancel the one and re book for the cheaper price.

Like: The counter woman at Thrifty helped us get back to their lot and stayed on the phone for 15 minutes, Thank You