The staff at the Hertz location were unreasonable. Arrived at the rental company 10 minutes early, and they tried to charge us for an extra day! Thankfully, the rental platform adjusted the fee for us.

Very dissatisfied. This was my first time using this company. The person who attended to me was a woman, and without asking me, she added $500 of additional services. When I noticed and asked for a refund, she was reluctant. Meanwhile, there was an elderly white lady renting a car next to me, and this woman directly asked her if she wanted the service. The service was extremely poor! During the process, I had the customer service from the rental platform talk to her over the phone, but she was clearly unwilling and refused to take the call.

Both renting and returning the car were very easy. The shuttle bus was convenient. I left my cigarette lighter USB adapter in the car when returning it, but the staff reminded me and returned it to me.

Charged me for what already paid, qeeq support is working with me on the issue

Like: fast service
Dislike: car was a bit beat but still got the job done