I picked up the car at Rome Fiumicino Airport. The directions from the arrival hall to the second floor were very clear, and the counter service was quick. Self-pickup car, a brand new hybrid with only 21 kilometers. Returning the car outside Florence Airport was initially challenging as I had trouble finding it. After asking for directions, I finally found it. It wasn’t far, but the route was somewhat complex. Car return involved a simple inspection and some questions. Not sure if there will be any issues later since the pre-authorization is still pending.
“Unreliable- total lottery which car one receives but inevitably worse than one booked with you !!”
About Hertz:9.0/10
No, I was disappointed yet again in Mediterranean countries never to receive the model of car actually booked !!
About QEEQ:8.0/10
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