The front desk staff were quite good, and the return staff also had a good attitude. However, the pickup staff seemed to have a noticeable bias against Chinese people, which affected the overall rating. It may be because the pickup time was quite late (16:00), there were very few cars to choose from, and the car's condition was not great.

No need to stand in line for pickup, no upselling, and quick return process.

The staff were very enthusiastic and humorous. After completing the paperwork, I felt really good.

There is extra charge for insurance they tell me to pay or i can not get tha car I am realy suprise why i should pay 83$ that is not include in my price

Lots of self check in booths. Very helpful staff. Smooth pick up & drop off.