Unreasonable charges, unscrupulous company

The staff had poor English skills. When we picked up the car, they told us we could return it at the international terminal. But when we went to return it, they insisted we had to return it at the domestic terminal, which was under construction and a 20-minute walk from the international terminal. This caused us significant delays!

Both the pickup and return process were smooth and convenient, and the service attitude was excellent.

It's located inside the airport, making both car pickup and return very convenient. There's also a gas station outside, so refueling before return isn't a concern. The staff were friendly. Although we took a long time due to check-in, they didn't mind.

スタッフの対応がとても良かったです。ただし、借りた車は10万キロ以上も走行しており、時折エンジンから異音が聞こえてきました。

Thank you for great service