The introduction to the rental car was extremely lacking. They didn’t confirm the booking details (there was an error with the drop off location) And they didnt mention you can’t change the drop off location for electric cars. This meant we had to drive 4 hours back from LA to Fresno, change our flights and lose a night at our hotel. This was a major issue for us and was extremely stressful. It could have been avoided if the reception did their job properly.

Overall satisfied, but they may not clearly explain the extra insurance you buy. Also, they did not mention that no refund will be given for unused fuel if you purchase the fuel waiver. Friends who rent from them again, if you already bought insurance on QEEQ, clearly inform the rental company not to buy any insurance and decide on the fuel waiver service based on your needs.

Professional staff, quickly facilitated signing and payment

The queue was longer than at AVIS next door

Very good service from the budget staff.

Very easy the booking and everything is as promised on the announcement