Amazing and perfect, easy

Some damages on the vehicle needed to be remarked before leaving pick-up - should have been marked and told at the pick-up not needing reporting from the renter

Generally it's easy to book and the prices are great!! As a first timer renter there was quite a lot to read/get used to, but in my opinion nothing to remove and the next time it will go a lot faster to book

Simple procedure

Very convenient.

On August 6th, we arrived at Bozeman Airport from Miami to pick up a car from the AVIS store. The clerk informed us that the originally reserved mid-size car was unavailable, so they gave us a smaller Kia and refunded over $100 for the price difference. However, after completing the paperwork and taking the keys to the parking lot, we were shocked to find a Kia Soul, whose trunk couldn't even fit a 28-inch suitcase. We returned to the store to negotiate with the clerk again. After waiting for nearly an hour, we finally got a Chevrolet similar to a Malibu.

car was great. staff were good

really good but insurance is very confusing for a foreigner and u end up spending a lot more money both online and at the counter than u are lead to believe. that is neither clear or helpful. just be clear and upfront on the options and requirements