Amazing Austin car rental

The terms and regulations are very clear, didn't let me choose the car.

Would not use Dollar again. Alamo are better. The car had a built in Sat Nav which they didn't advise us of so we paid for extra for a Sat Nav at almost $10 a day including tax which we didn't need. Got stuck in traffic so returned the car 2hrs later than specified and ended up paying for another day hire.

The check in was quick. What I didn't like was that they tried to sell insurance, and other things like gas and EZ Pass (or Florida's version of it) for tolls. This raises the daily price of the rental significantly. I ended up getting the toll pass thinking that many of the roads were toll roads, and we did not use it even once in four days of extensive driving. It was a big waste of money. Also, I booked a Chrysler Pacifica and ended up with a Dodge Caravan. No big deal. The vehicle had an annoying rattle. Other than that, the staff was professional and courteous and the vehicle was a late model and very clean. The drop off was even quicker than the check in. Just drive up and walk away.

Like: The price was the best price I could find online. I was skeptical since I've never heard of this car rental website in the past. I rented from San Jose airport and it was fast, easy and friendly service (I chose Dollar). I was so impressed with the rate of the car I will go first to easyrentcars.com next time and nowhere else!
Dislike: The only hesitation I would have in the future is that I had to pay in full before the trip. My travel changes often, so I'd be hesitant to pay in advance if my trip wasn't 100% confirmed. Otherwise, It was wonderful!

Like: The line was long for my pick up and there were only 2 people at the counter i ended up using the self service witch was great but the phone itself was dirty, I didn't really want to touch it let alone put it by my face but it beat waiting in the line.