Amazing Austin car rental

The car rental and return process went very smoothly.

The free shuttle was quite convenient. However, when picking up the car, the staff kept insisting that we buy full insurance, claiming that our coverage was insufficient and didn't include roadside assistance. Initially, I didn't want to add any more insurance, but my husband was concerned about potential issues if we didn't, so we ended up adding one, which cost about $30 more than what we had initially paid on the platform. They also tried to get us to pay $40 for a full tank of gas, which I refused. We found out later that there were nearby gas stations where filling up didn't cost nearly that much. The pick-up and drop-off process was quite smooth, and the car was fairly new.

Very good and convenient

The entire car rental process took about an hour. They tried to upsell a full tank of gas, but no additional insurance. Upon request, they specifically brought out a Suburban for us. It was a 2015 model with 20,000 miles. The service was indeed very good. Returning the car at San Francisco Airport was very convenient.

Dollar did a great job! Fred at SD drop off was great