The store offers a free shuttle service to the airport. It was early morning when I arrived, so there were no other customers and no queue. The staff added several charges without prior notice. When I asked about these charges, the staff was very impatient and claimed it was delaying her time to leave work. She only agreed to wait for me to contact the car rental service after I insisted.
Car was great. Hertz also facilitated a late pickup and 1day rental extension due to my flight delay. (i arrived in DC over a day late due to a weather diversion). the did this with no charge.
About QEEQ:10.0/10
Happy with your website. I was able to check it easily and cancel and rebook a few times as my plans changed
“Great price, smooth operation. It added to the whole holiday experience”
About Hertz:9.7/10
Excellence service. Really good staff
About QEEQ:10.0/10
So easy
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