Simple and efficient

Easy and good value

At arrival wasn't easy to locate the pick up point, apparently you need to go to the main Street outside of arrivals near the bus/shuttle stand (nothing to do with OK rentacar). Nevertheless the pick up van showed up while I was leaving the airport doors so it was quick to get to the stand (about 5 min drive). In the stand the pick up process was smooth and quick, only repair was the poor lighting in the garage and the car wasn't washed/vacuum cleaned. Got a Renault Captur, nice SUV with lots of space, adjustable boot space, sensor all around with rear camera, touchscreen display but only 5 manual gears (petrol - consumes about 6.5 L/100 km in mixed driving). Engine slow to respond when cold and when changing gears make a strange noise but pleasant to drive. Overall very happy with OK rentacar and the costumer service at front desk was good, especially when dropping off.

Nothing particular to mention. it was quite quick and efficient, would definitely recommend this company for Lisbon Airport. Only negative point is to find the shuttle at the airport, but nothing else to mention

Like the previous rental, it was quick and efficient to rent with your company!

They gave me a slightly better car than what I booked, the service was good and quite smooth

It was my first time and I really enjoyed this platform. Moreover I used price drop protector and wow it was amazing, they rebooked automatically my car for cheaper. Overall I am really satisfied with this and since I booked 2 more times with you guys!

It was not clear from booking confirmation what the pick up process was. Pick up location was designated as being at the airport, however, we had to find some other car hire operators who told us we needed to call OK who would come and pick us up and take us to the pick up location which was offsite. This was not mentioned anywhere It also was not clear that there would potentially be a €50 fee for pick up / drop off after 22:00