Nice experience, good value for my money

The car was decent and ran well. It had advanced safety features such as all around cameras and adaptive cruise control. No real issues with this rental or the customer service interactions.

The booking platform worked well as usual, I did receive two price drop refunds so appreciate QEEQs follow through in that regard.

Waited over an hour to pick up car as they were so busy. We had to replace a tyre whilst using it. Customer service said to pay for it and claim back from returns desk - we were then informed that that wasn’t the correct way to have done it because we were from the UK, so they couldn’t do a refund at the time as they would need their main office staff to sort it out. So, at the moment we are $189 out of pocket awaiting a refund hopefully

Booking with QEEQ was very easy and competitively priced especially with the diamond club

Read a lot about how terrible they were in Miami but the experience was great !

No problems spot on

the car was great, the location was also good. only issue was that the lot at the airport is massive and badly numbered. takes ages to find the car. i upgraded to an f pace as they didnt have the exact car i ordered. the car was in the avis lot but they didnt tell me to look in that lot.

The car rental cost was excellent and cdr was superb. What spoilt the experience was the customer service when picking up and dropping off. The staff where rude,on both occasions. We left a pair of expensive headphones in car and phoned the office and asked them to check. They said that they checked but we went back to office on way to airport and found the headphones in back of car where we asked the employee to look. Very poor customer service from a rude man.

Excellent