Overall, the booking was fine and the price was great. However, the location of the shuttle bus at the airport was impossible to find as there was no signage or similar. The instructions on the rental voucher were not sufficient. The AVIS contact number on the voucher was not active at the time of pick-up. I had to take a taxi to get to the pick-up location.
Overall very satisfied. QEEQ sent email reminders before crucial steps like pick-up and return, highlighting key issues to pay attention to, which deserves a big thumbs up! The driver's license translation service was excellent and multi-lingual, so it can still be used in other countries next time. Last year, I went to Turkey.
Overall okay, but there was an issue with car inspection claiming there were scratches that were already there. Still waiting for the insurance evaluation.
Avis attempted to push me to pay more by refusing me the car I booked. No BMW3, no Audi 3/4 no mercedes C. Only options take a BMW7 series and Audi 8 or a criterion. Either that or take an opel model which lower than what I booked. This is a flagrant attempt to force me to take a higher cost model.
Did not provide me with a report showing pre-existing scrapes and dents. Car was unwashed and not very clean inside, dusty dashboard indicates a poor cleaning process. Overall great value rental, but car should be clean in advance.
About QEEQ:10.0/10
Excellent booking platform.
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Customer Service
Good with some minor problems
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