There was no one at the front desk, and calling only led to voicemail. We waited for an hour and still no one showed up. Finally, the staff were located with the help of the customer service from the rental company.

Arrived at the airport at 5 PM and asked if I could pick up the car earlier since my order was for 7 PM. The store confirmed it was possible and said I needed to wait a bit. I got the car around 6 PM. I specifically asked the store what time I should return the car and if I needed to return it earlier. They said according to the order, return at 7 PM, but I could come half an hour early for the formalities. In the end, they charged me an extra day because I rented the car at 6 PM and returned it at 6:50 PM. This is ridiculous!

It was absolutely fantastic

The store is very close, the car pickup was quick, the service was enthusiastic and helpful. I am very satisfied with this car rental experience.

We arrived 35 minutes before scheduled pickup time. It was not busy at the counter. They still made us wait until the precise pickup time. Not a second sooner