Very good experience.

Extremely smooth and quick

Due to a sudden change of plans, Dollar refunded the prepaid insurance and other expenses. They also agreed that Zuzuche would handle the refund of the extra rental fees I prepaid.

This store has very low ratings on Google Maps. It is located at a distance from the airport, making it quite far to walk, and there are basically no sidewalks, which makes it very difficult. Additionally, their shuttle service is hard to find, and there are no clear signs indicating where to catch the shuttle. I couldn’t find the shuttle after searching for a long time, so I ended up walking... it was very hot. The staff indeed try to upsell extra insurance, giving various reasons why you need it. When picking up the car, we agreed that returning it an hour late would not incur extra charges, but when I returned the car five minutes past the agreed time, the system automatically charged me for an extra day. After noticing the discrepancy on the receipt, I complained to the return staff, who directed me to the pickup staff. After expressing my dissatisfaction, the pickup staff canceled the extra day's charge. Overall, although this store isn't exactly terrible, you need to be extra careful...

I was given a faulty car my case # Case # 0200064194 , i was unsafe on the road for the whole one and i requested to get compensate for this 28 hours . Also my 200$ is been blocked by the dollar office please release them.

I have been told by dollar officer that easy car rental will compensate you with discount for the one day

Like: Great car and excellent value through reputable national car rental company. Able to beat all the competitors on pricing.