CAR RENTAL REVIEWS ON ABELL AT AUCKLAND AIRPORT, AKL

The company staff were very helpful and patient. They provided airport shuttle service, maps, and sightseeing recommendations. The vehicle was very spacious, an 8-seater, perfect for our group of six adults and one baby. The baby seat was installed in the middle, with adults on either side, and it wasn't crowded at all. The trunk was very large, fitting three large suitcases and two small ones. The car was in great condition, having only 73,000 kilometers on it, practically new. Our family was very satisfied.

The company is managed entirely by an elderly lady. Overall, it's quite good.

The actual car rental provider was not Abell, not sure why.

Apart from the wait time for the car service pickup being a bit long, everything else was great.

Although they didn't receive the order from QEEQ, their attitude was excellent. When I couldn't find the pick-up location and called for help, the staff came out to find me. I must say, top-notch service.

They use new 2018 mx5 pictures on website but hire 2008 mx5 to me emmm

Long waiting time

The car was not roadworthy. It had 140,000 km on the clock - and was a piece of junk. I thought that I was hiring a new or near-to-new car but instead got something that was close to a coffin on wheels.

Picking up the car was convenient, but you need to notify the store in advance. When we got to the store, the original reservation was for a Toyota HiAce. The store noticed we had more people and voluntarily switched to a larger vehicle (15-seat Ford Transit) at no extra cost. The store's attitude was excellent.