Nice clean, well maintained car, very easy pick up. The out of hours service was a bit confusing, but everything else was excellent. The pick up location is right next to the Sunshine Coast highway entrance, which made life very easy for us.
We expected a Toyota Corolla but got a very basic Hyundai Accent, no cruise control and very poor acceleration, the car we received had a lot of superficial damage and there was a hint smell of smoke in the vehicle.
No counter at airport, need to buy a local australia sim card to call the Bargain pick up hotline and leave your number for them to send you a SMS to go to pick up location.
Waited about 15min for pickup, and bus was almost full already.
Also, please have at least 30min buffer after drop off for the bus to send you back to airport with the limited transfer bus and distance to airport.
Other than this not-so-good pick up experience, everything else about the car is great.
Bargain Car Rentals were excellent. The staff were helpful and efficient. The pick up/drop off to and from the airport was smooth and prompt. The price was competitive and I have no hesitation in recommending this company. I will hire a car again from them.
About QEEQ:10.0/10
Using Easyrentcars was easy and efficient. Definitely no problems with using this company.
“all good, prefer on airport but this off airport worked extremely well”
About BARGAIN:9.7/10
Insurance too expensive at $17 per day, went online and $6.50 per day for $4000. X/C $300, if I had an accident would have to fight insurance company whether yours or mine online so may as well save some policy $$.
Was upgraded to an MG car which was near new but was pretty ordinary to drive and had marks all over rear seats. Bargain were great but did not like vehicle.
We would have had much difficulty dropout of the car if we hadn’t overheard another customer stating the address was unable to be found on iPhone maps.
Outside condition of car was poor. Lots of dents, scratches and a front corner panel hanging off
When we dropped car off back gate was locked as they has broken the key in the lock so could not open the padlock.
We were not previously told of this and it was only that a staff member was in the yard moving a car that I got her attention and she told me that we had to return the car to the front of store.
The car was excellent- almost brand new. The staff were very helpful. Slight problem at drop off as the GPS/Google Maps could not locate the turn off to the rental office as it was under an overpass. Problem solved by Easy Rent staff who were very helpful on the phone
About QEEQ:10.0/10
Excellent service. Easy to book. We had a problem finding the rental office for the drop off and the customer service staff member on the phone was excellent. She took the time to help guide us to the office.
Constant upselling of full insurance, fuel service, etc. Renting a baby seat on-site was 30% more expensive than the app estimate. No Chinese service. Instructions to take the shuttle bus to the rental point were unclear and difficult to find.
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