SNAP CAR RENTAL REVIEWS

Like: Everything
Dislike: Nothing

Like: Piha

Overall good, but the car was a bit old. Performance was okay.

The service is good. Although the cars have high mileage, generally around 200,000 kilometers, they are adequate for driving around the North Island city. Given the low price, the value for money is great. Very satisfied.

It's a small company, but their service attitude is excellent. They also offer a free airport shuttle service, which is quite convenient. The process of picking up and returning the car was very pleasant. Because we chose a cheaper vehicle, it was rather old, but its performance was good.

The car had a issue after 30mins of pick up and I brought back to ask swap to other vehicle. at the time the didn’t have available so I went back next morning. The guy who I talk to on pick up day was good service. But next day I talk about whole story to two staff they treat us like we have no knowledge to drive a car. It looked no problem when I brought back but it definitely had problem to start the car. I explain to them but we disappeared the way they talk to us.( maybe because we are Asian female )

Far from the airport

The rental company is small, and I chose it mainly for the low price. The service was good and enthusiastic, but the car was quite old and had already driven 240,000 kilometers. There were some issues with the radiator along the way, but it held up for the two-week trip covering nearly 3,000 kilometers.

When we picked up the car in Christchurch, it seemed like you hadn't coordinated well with the rental company. No one was there to meet us, and neither the rental company nor your team could be reached by phone, as it was a holiday. This forced us to spend 55 NZD to rent another car to get from the airport to the hotel. We had to ask the hotel to help us contact the rental company the next day, which delayed us by 3 hours.

Good

Staff was great. The car was great which is the whole point. But pick up waiting took long. That could have been quick

Best platform. I researched alot on different platforms, but this was value for money and with amazing service. I loved the whole experience

The service attitude was very good, but the car was just too old. I booked an automatic, but they had prepared a manual for me. When I noticed and asked for a change, they only had a very old automatic car available, and the tank wasn't full. Since we only needed it for two days on the North Island, we didn't bother to argue much. Next time I will definitely confirm the condition of the car beforehand.

The service was excellent and very professional! The car was on special offer; although it had high mileage (300,000 km), the performance was decent, but the fuel consumption was too high.

Excellent & fast

Car wasn’t in the best condition but we knew that would be the case given the lower price. Snap was easy to work with and got us checked out quickly. Would rent again.