CAR RENTAL REVIEWS ON CAR RENTAL HOKKAIDO AT NEW CHITOSE AIRPORT, CTS

Overall it was okay. They picked us up at the JR station and dropped us off at the airport, but the car's power was really weak. They said this is standard for driving, and Japanese toll roads and highways are quite expensive, so we didn't travel very far.

Excellent service that is highly reliable. Totally recommend this for future travels! (:

Lovely and smooth experience! Competitive prices! Would be even more competitive to have discounts.

There were exceeded my expectation! I love the service that service that they given to me and my family. Very quick and helpfull staff. Will use the service again in the future..thanks! :)

The service was good, but the vehicle was too old (driven 200,000 kilometers). The return policy was a bit strange; you had to fill up the gas at the nearby station and provide the receipt!

counter staff were helpful and detail in their explanation. car return was smooth and quick

The service and explanations were very good. The car would be perfect if it were in better condition.

Hokkaido Rent a Car was extremely professional. Communication via Line was great and we were picked up (and dropped off) at the airport after around 10 minutes. Great service! Thank you :)

Booking via Easyrentcars was very easy and communication also. I first made a mistake after booking but cancelling the booking was no problem and rebooking it to. Had no problems and would definitely use the service again.

They sent a car to pick us up at the train station, but it's a bit far from the airport.

Good and fast service.

More information could tell customers just for ETC machine rental fee do not included.

The staff were friendly and the service was quick.

The service was good - very professional and swift .

Easyrentalcars were excellent when I had an issue with an international driving license . Very impressive - I'm now a dedicated customer .

The car model did not match the one I booked.

Perfect - communication was prompt, car was clean, staff knew what they were doing, pick-up and drop-off were smooth.

No problems

Good staff and service

Easy to use.price is reasonable.

The car was perfect for what we wanted and needed. The customer service person at pick up was really helpful, spoke English so she could explain everything we needed to know. The only issue was that our google maps gave better directions than the onboard sat nav. The sat nav kept telling something in Japanese to me, even though we had the English language turned on. So I’m not sure what it was trying to get across to me.

I was worried about using a site to book that I hadn’t previously heard of, who were giving really good prices for the vehicles we were looking at. Based on this experience, the app will be my first point of call for booking rental vehicles, even in my home country of Australia m.

Staff were very helpful! I can contact the staff directly by using line or WeChat, and they answered my questions immediately. It is very convenient. Staff can speak putonghua and English which avoid the language problem!

car received in full tank and staff is helpful. The car GPS is easy to use if u have the tel nnmber of the location..

we are not told that insurance can buy upon arrival.

Overall car rental wise was good. Pickup and dropoff was convenient and on time. Would recommend to use this company next time.

Car insurance wise abit troublesum.

Car exceeded expectations

Very satisfied. Use again

Good car, cheap for fuel, good price. Staff were very helpful (see above). GPS very frustrating to operate (almost no English).

All OK.