Had to replace a car because the battery was off. It took us extra 2 hours to replace the vehicle. We were also charged extra 10 euros for cleaning although we kept the car clean. Spent 4 hours in total at rental office during our 3 days vacation. Very dissatisfied.
“Reasonable price very careful at spotting very slight marks on return.”
About OPTIMO RENT:6.0/10
Car was good with no problems apart from a horseshoe shaped crack in the windscreen that had not been noticed by the staff fortunately it did not cause any problems but could have smashed completely especially on some of the unmade Sicilian roads had a stone kicked up.
Now we are being charged 81Euros for a slight scratch on the wheel hub cap.
About QEEQ:8.0/10
Booking was straight forward but directions to the pick up place were completely wrong. It said walking distance of terminal but on arrival we were told it was the wrong place so had to walk back to the terminal and get a shuttle bus. These need to be amended to avoid confusion and time wasting.
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Laura Jasenaite
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