CAR RENTAL REVIEWS ON CENTAURO IN CATANIA

We took a supplement of guarantee AXA, but the agency refused and forced us to take their insurance which was very expensive

Very good experience professional staff and upgrade was given for free

I was given a great car.

Guys at the office were brilliant. But the condition of the car was not the best. The engine had some weird noises and the left rear wheel as well

Amazing website and customer service.

Did not exceed expectations. Centauro was difficult to find...it is outside the terminal, and not only outside but not really labelled. I had to ask information and only saw 1 sign of Centauro and the rental office is not where most of the big major car rental offices are and is in a remote location. I would not mind this if it was THE ONLY problem I had but there were others.... The car key I thought did not work because the trunk would not lock when the key was close. Wish they explained this to me. Third, I bought insurance online when I paid for the rental, but the lady at the desk told me that she recommended a "piece of mind" insurance where there was no minimum deductible and greater coverage, but just wish it was available online to book. Last, this place does not have a drop box return, so I had to leave the key in the car, which I really do not feel safe with, looking back. Just wish this place had a key box return.

Great car and staff but Centauro office in Catania airport is hidden down a narrow laneway.No sign in terminal to help find it.Please fox the signage and the terribly narrow entrance to the pick up point.

Super obsługa

Pierwszy ta korzystałem. Ale polecam w 100%

The deposit is too high, three times that of other chain companies for the same model. As a car rental company at a tourist city airport, they surprisingly don't support self-service returns. My flight was at 7 AM, so I had to return the car the night before. Overall, I will definitely not use this company again.

The pick up place is in a parking area within walking distance from the terminal. A bit tricky to find. The car was great even though the main dashboard only spoke Russian and was not able to change that. Since I had hired insurance on easycarent beforehand I did not go with the company insurance that they try to scare you into purchasing. However, I do recommend some kind of insurance since streets are narrow and fender benders can happen

The car itself was good. But the waits at Centauro counter for check out and in due to poor process and/or lack of staff was poor. And up selling insurance products when we had pre-purchased a gold plated package is very poor.

Centauro provides a great level of service. I was really surprised.

Absolutely the best application. Strongly recommeds to all who are looking for high-level solution.

I booked an automatic, but they initially gave me a manual. Might have been a mistake, but running back and forth in the parking lot late at night was not a good experience.