Office for pickup/drop off fairly difficult to locate as there aren’t many signs. Car had a knocking noise on suspension and no windscreen wash on pickup. Waited quite a long time on drop off as there was only one member of staff dealing with customers.
About QEEQ:10.0/10
Pick up drop off location not in terminal as described. Everything else from EasyRentCars was great and easy to use.
We were not pleased with the service if Target Rent. We did not get a VW Golf as we had reserved but a Susuki(it does not matter as such but the boot volume was much smaller which made it more difficult with a stroller).Our plane was over an hour late which brought us to Target Rent one minute before closing time at 10pm.They were informed about this.Still charged us with an additional 61 euros because by the time of processing it was past 10pm.When we returned the car,we thought it was in excellent condition (we had filled it up,washed it)-however Target Rent would have liked us to vaccuum clean it inside.But because we had filled up more gasoline than requiered they did not charge us. We were really disappointed!
About QEEQ:8.0/10
Everything worked smoothly and the communication was great!
Due to some problem between your system and their system they did not accept booking. I had feel at the begining they do not to rent me car with original conditions
About QEEQ:10.0/10
Your support during solving my problem was excellent. Not only via app but include direct calling to me and discussion with rental company. Now I believe in solving my different between your app and desk rate
The store said QEEQ did not specify an automatic transmission, which wasted a lot of time. In other locations where we picked up automatic cars, the exterior had many scratches and there were no other options, just this one car!
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