YES RENTALS CAR RENTAL REVIEWS

Excellent! The in-store service was great. The staff were very friendly, helpful, and polite. They even provided a free driving guide and a booklet on New Zealand's traffic regulations. Very considerate.

Extremely satisfied! The pickup and drop-off process was very smooth, and the service was excellent.

The staff were very friendly.

The service was very enthusiastic!

Very good

Highly satisfied

They charged me $250 for a minute (less than 1mm) chip on the windscreen that I don't think I was responsible for.The car was quite old 130000klms on the speedo. There were several other minor chips on the windscreen, I don't believe it warranted any attention.

Fair No did not do its magic

Good

Satisfied, will book again next time

I am very satisfied with the overall service. Right after landing and collecting our luggage, there was a shuttle service to pick us up. In less than ten minutes, we arrived at the store, completed the paperwork, and picked up the car. The staff was very friendly and explained in detail how to drive a hybrid car and New Zealand's traffic rules. They also gave me a New Zealand driving guide, which I found very useful since the rules are different from those in my home country. The car was also very fuel-efficient, which is great because gas prices in New Zealand are quite high. This saved me a lot of money. Overall, I am very satisfied and will choose Yes Rental next time I come!

Very satisfied. The pickup and drop-off location at the airport is easy to find. The car pickup and return process is quick, the car is in good condition. Highly recommended.

Very satisfied with the whole day, and the process was quick.

Overall, it was just average, nothing special.

Satisfied

The staff was really friendly, and the check-in and car pick-up took only about 10 minutes.

The front desk staff was very enthusiastic.

The store provided us with a car whose right front tire's safety line was completely worn out. Such tire conditions would lead to a blowout within two or three days. The next day, the tire did blow out, and luckily it happened when we were starting from a stationary position! If it had blown out while driving at 100 km/h, the consequences would have been unimaginable. This rental company is truly irresponsible. Is it safe to assume they only replace tires when they blow out?

Convenient and relatively low-priced.

Very satisfied

We picked up the car around 6:30 due to our flight. Domestic flights to Christchurch usually land after 6 PM. By the time we cleared customs and got our luggage, it was late. The rental company charged us an extra 45 dollars for picking up the car after their closing time of 6 PM, which I find unreasonable.