“Overall experience is good but rental company response need to improve”
About Sea Safari:7.0/10
Thanks to upgrade our car to innova. A little disappointment is The final day we chose to early drop off but waiting Sea Safari representative for more than half an hr to return car.
“Excellent service. Will use EasyRentCars for our future trips to langkawi or others.”
About Sea Safari:10.0/10
Sherene and Mr Harry of sea safari were very prompt and friendly. Kept me inform the day before our flight and punctual during our arrival and departure when returning the rented car. Also sherene has helped us refer to Zaini of sea safari for our private boat tour at Kilim. Overall very memorable trip and pleasant services from sea safari. Thank u so much sea safari
About QEEQ:10.0/10
Very easy for advance booking of rented cars rather than last min. Very reponsive app and detailed. Thanks
“Not bad. But there are more room for improvement.”
About Sea Safari:7.3/10
On general everything was alright. But the car fuel wasn't pump full as stated in the agreement. End up we need to find a nearest petrol station to for refueling.
The only problem it was about the car it’s got a lot of Scratches and the car clearly had an accident before and the engine was not good enough especially when going up to the heights road, except that the employee of the company was very good and the procedures were easy and simple.
Service the car slightly more. The car that was given (produa bezza), the passenger doors lock were not working. We had to manually open the lock from the driver's door everytime we parked.
Axia: The vehicle is small but for 4 person, its very comfortable. Fuel efficient as well. The only thing is that, you are unable to connect your phone to the speakers in the car. Even through usb. We brought our own speakers.
About QEEQ:10.0/10
Smooth and simple. Easy to use without any worries.
Overall service was good, but the road tax for the car had expired (the car was not insured), and there was no parking ticket in the car. I reported it to the staff and they said they would deliver the new road tax sticker and parking ticket to my hotel, but it never arrived during my stay in Langkawi. I drove the uninsured car with constant worry for several days.
The staff service is good and I have a free upgrade to Vios. Although I prefer to try Bezza.
The interior of the car could be cleaner and smells not good.
fast and very organized. easy pickup process. friendly staff. very clean car and save fuel. will use this service again in the future. Thanks alot Sea Safari.
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