The elderly gentleman was nice but a bit slow. He didn't push any sales, but the car model provided was not good. Suggest checking the parking lot first.
Waited a long time to pick up the car. Their attitude changed immediately after I declined their insurance, but they still checked to ensure I had insurance.
Everything was in English. Thankfully, my husband's English is decent. The instructions were very detailed, but there was still an attempt to sell insurance.
I booked an economy car but upon arrival, there were no available cars. I waited 20 minutes and then got an upgrade to a larger vehicle. Here's the problem: The car hadn't been cleaned at all. The previous renter's leftover drink bottles were still inside. Very unprofessional. Poor service!
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