BRITZ_MOTORHOME CAR RENTAL REVIEWS IN AUSTRALIA

Cannot choose an option in the impression section. Waited over 1.5 hours in line to pick up the car. The mileage was already at 250,000 kilometers. The car's condition was so-so but still usable, with multiple dents noted on the transfer sheet. The office closes at 4 PM. They can assist in calling a taxi to the airport. Did not purchase insurance when booking; they first recommended leaving a deposit at pick-up. Later, I bought insurance, card payment was accepted, but a cash payment was discounted to 210 RMB, saving about ten dollars. The gas station is over 3 kilometers away from the store. Since the fuel tank was not completely full, a 10 AUD fee was required. However, the store agreed to store our luggage for four days after returning the car, and even though we collected our luggage after office hours, an employee from a neighboring store helped us retrieve it.

The deposit was refunded the same day we returned the car, which was very quick. Of course, we also did a thorough cleaning of the vehicle and filled it up with petrol and LPG.

Very good

Very good

It's okay.

Quick pick-up procedures, patient in explaining how to operate!

For the same price, cars in Europe are in better condition. The water pump broke down once, and since it was in a remote location, the rental company had to contact a nearby repair shop, so it was fixed only after two days. Not bad overall, didn't really affect us much.

When returning the car, I called them and was told to come early the next day to resolve a dispute, but when I got there in the morning, the responsible staff was nowhere to be found! I was catching a flight!! I was very upset at that moment.

Good service attitude

The service staff seemed to be of Indian descent and was a bit impatient. I wanted to purchase express return but he forgot to include it in the contract. The car wasn't thoroughly inspected either, resulting in a broken seat throughout the journey, and the WIFI connection didn't work. I have already filed a complaint upon returning the car.