HERTZ CAR RENTAL REVIEWS IN AUSTRALIA

I booked online, but had to fill in information offline at the counter; this was a bit inconvenient. Everything else was fine.

Waited for the car for half an hour

Satisfied

Please ensure vehicles are filled compliant with all local laws before customers take vehicle away. All desk staff were VERY curious about situation, and did the best they could.

Very easy and smooth.

Was supposed to pick up at 12 pm and was a bit early but the counter staff didn't arrive until about 12.15. It was very quick and efficient after that. Other comments above

The store was easy to find, the procedures were convenient, and the service attitude was good.

Basically satisfied

Very good

Very satisfied

Very satisfied. As expected from a big company, instructions were clear. I got a free upgrade, and the confirmation message after return was very clear, with no extra fees.

Very friendly service and free upgrade because the counter staff member saw that we had a large Family.

There are too many annoying pop-ups when using quick with false discounts.

the car itself is great, we got a subaru crosstrek. However they didn't vacuum the car before handing to us, there was animal hair inside from the previous hirer. They also should have informed us of the exit after picking up the car, as we spent some time going around and going to the wrong exit. The drop off process was smooth and quick, no need to go inside the counter again.

Booking was smooth, good price for the car.

Very satisfied

Exceeded expectations

Booking worked well just got nervous dealing with an overseas company

Very satisfied, they provided an introduction during pickup.

After return Hertz have said they have raised a damage incident for INTERNAL DRIVER AREA. I have no idea what this means as I can't get hold of them and they won't disclose details of any supposed damage. When I left the car, the driver area was intact, undamaged and fully functional. I don't think Hertz Perth Airport are particularly diligent as the renter before me had to swap out her vehicle as the vehicle they gave her had been vomitted in and she said she was dry retching from the stench.

Very good attitude

Very good

Paperwork was ready at counter. Pleasant staff member. Car almost new and spotless.

Flight was delayed and QEEQ arranged for a late pick-up.

Hertz is top-notch, no complaints.