SHOUQIZUCHE CAR RENTAL REVIEWS IN AUSTRALIA

The Europcar counter closed very early, it was exhausting to drag luggage and take the bus to the domestic terminal. However, the car was in excellent and new condition, which was nice.

Very good

Satisfied.

The process is simple, pickup and return are very convenient and efficient!

Average, no toll ticket provided, not sure how much service fee will be charged.

Not bad

Very satisfied

Average. I thought it would be easier to communicate since it’s partnered with Shouqi, but there was no Chinese service at the pickup location—it was purely Europcar with only English-speaking staff. They also had no knowledge of Shouqi. I rented a Toyota RAV4 but was given an MG HS EV plug-in hybrid instead, which felt forced. Charging stations in Australia are sparse, making it highly impractical. It takes at least 5 hours to fully charge at the rare station you find. For those renting in Australia, I would advise against choosing electric or plug-in hybrids, especially since MG's charging ports are quite rare.

Average. I thought it would be easier to communicate since it was under Shouqi, but the pickup location only had English-speaking staff from Europcar who didn't even know about Shouqi. I rented a Toyota RAV4 but was given an MG HS EV plug-in hybrid instead, which felt like it was forced upon me. Charging stations are very scarce in Australia, making it nearly impossible to charge. Even when I found a station, it took at least 5 hours to fully charge, which is very impractical. I advise renters in Australia to be cautious when choosing electric or plug-in hybrid cars, especially since MG's charging port is too rare.

Not bad

Satisfactory

Overall satisfied, no hidden charges, both pickup and drop-off are very quick.

Very good

Terrible experience. The car return location at Sydney Airport is not near the terminal, making it very difficult to find. This caused me to be over an hour late in returning the car, and they charged me an additional full day's rental. When I complained to customer service, they said it's their policy. This company is staffed entirely by people from India, and their heavy accents make communication difficult. They overcharge unfairly. Very bad review!

The company didn't provide assistance after the vehicle broke down and kept passing the responsibility around.

Very satisfied.

Very satisfied. Got a nearly new car with 300 kilometers, low configuration but with L2 driver assistance, which was enough. Drove 3000 kilometers from Sydney to Canberra to Melbourne in 10 days. Fuel consumption displayed as 8.2. The Subaru Outback has a large trunk, fits 4 people with 2 large and 2 small suitcases (3 suitcases of 28 inches can fit).

This was the first time I encountered a rental company that required an international driver's license to be accompanied by a translated version with a full English address matching the one on my domestic license. It took a long time to explain to the Europcar counter, and they only agreed to rent the car to us because we had already paid.

This was the first time I encountered a rental company requiring an international driver's license to include a complete English translation of the home country address. After a lengthy discussion with the Europcar counter, they finally allowed us to rent because we had already paid.

They overcharged me, saying the gas station was too far from the airport. It was actually just a few kilometers away. I refueled at a station not far from the airport because I wasn’t familiar with the area.