CAR RENTAL REVIEWS ON AVIS IN SEATTLE

Can't connect

I paid in full on Zuzuche but was charged an additional $140 in taxes when picking up the car. I couldn't understand what the extra tax was for due to my limited English.

Avis remains as professional as ever. It seems the airport location has changed, which made it quite a detour. The car was very new, with only 6000 miles.

The wait time for picking up the car was too long, possibly because it was the weekend, and there were only two people working

Waited for half an hour

Excellent service

There were two additional charges added to the contract when I picked up the car. I ended up paying an extra $139 without knowing what it was for. These charges were listed as 1. package charge, 2. Non-PKG item.

The process is simple and convenient

The service was very professional, the car was clean with no odors. The process was quick.

The reception staff were very friendly, but they were not very familiar with the QEEQ pickup order. We arrived slightly earlier than our scheduled time, and the quote given by the staff was significantly higher than our booking price. After pointing this out, they explained it was because we arrived early, and then made the correction. During this trip to the US and Canada, we rented cars three times, two of which were with AVIS. Both times we arrived slightly early and encountered the same situation. The US is a credit-based society; no one checks the car's condition when picking up or returning it, which we are not quite used to. Nevertheless, this mutual trust feels great.

Old dirty interior AVIS car

Not enough staff in Seattle office so had a long wait. We dropped car off early in San Francisco due to parking difficulties. We had been advised on the phone that we would get a refund for unused days but this did not happen. In addition we have received an invoice for a surcharge since we got home -for what? Very disappointing.

Address for pick-up from Avis in Seattle was incorrect so booking had to be altered.

Rented a Suburban but got a small Chevy

Overall good.

Queued for nearly 40 minutes. Even though I said no additional services, the staff kept pushing extra fees: additional insurance, extra driver, a full tank of fuel. The model I wanted was not available, and they tried to sell me a more expensive one. When I refused to pay extra, the staff became very impatient. They charged a deposit on my credit card without my consent. There was no Chinese service during this process.