When I arrived at the Chic Car counter, they refused to give me the vehicle because the English name on my rental order (in Pinyin) did not match the English name on my ID. After negotiations between the Zuzuche staff and them, and providing an email proof that I am the same person, they finally gave me the car. The Zuzuche staff were very reliable and efficient. I will definitely use their service again next time.
Easy to find the counter. Car is clean and comfortable. Reasonable price.
About QEEQ:9.0/10
I did not receive the booking voucher, thus dropped a request to the customer service to resend me the voucher. Customer service called me the next day and resolved my problem. Good service and definitely recommendable.
Counter is at the domestic terminal, need to walk a distance from international arrival hall to that terminal. And need to pass through another security check. Able to locate it thanks to the tourist information counter. Overall is service n car condition is ok.
“Wouldn’t use them again. Would go with a brand name like Budget or Avis.”
About Chic Car Rent:6.7/10
Vehicle broke down. We had to take the vehicle to a garage for repairs. Waited over three hours. Balance of our day was stuck in a garage waiting for repairs. Rental company didn’t have a replacement vehicle. Nothing about compensation for us. We had plans and couldn’t do them. Very disappointed
The staff were lazy and had a terrible attitude! The most outrageous thing is that we found out they charged us extra after we returned home!!! This has never happened in all our previous rentals!
good price but i pay for super coverage. but when i pick up car, staff told me that it was not cover any insurance! Lucky me, i didn’t have any accident!
“Easy rent very nice and helpful, but chic car rent very bad not friendly”
About Chic Car Rent:3.3/10
Counter staff not friendly, when I return the car they said have smoke charged me$2000 THB...too bad
About QEEQ:10.0/10
Very excellent service from online chat staff....course my driver name misunderstanding input my nickname not my passport name, your staff very professional help to solve my problem
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