CHIC CAR RENT CAR RENTAL REVIEWS IN THAILAND

Friendly staff great service car ready. Didn't give 10 stars for two reasons. Have the way deposit is handled I'll have to wait 4-6 weeks for it to be refunded? It's a credit card, why is that so long? Also dropoff location was very unclear. Email said in airport but it's actually the taxi area adjacent to airport, different entrance from the street. No rental return signs at Chiang Mai, and I wish Chic had explained that. To be fair we rented in Chiang Rai do perhaps the staff there didn't know. But it should be in the email.

nice new clean car

booking with ease

It takes quite sometimes to get it settle at the counter. The staff assisted was initially not so friendly, after sometimes she's ok.

Booking platform was ok. It shows chic car rent is the cheapest.

The counter is at domestic terminal, a bit inconvenient to pick up the car if you arrived at international terminal.

Excellent service, 5 stars given!

The front glass is very dark, so it's very dangerous at night time

All good

Overall experience was good but at the time of return i was not able to fill the fuel tank to full as i took express way .The tank was above half i have pictures of same but the staff at counter didnot agree with meter reading and was asking 1000 baht for refill after much arguing they accepted 750 baht.O do understand that i was supposed to fill the tank but asking 1000 baht for a tank more than half is too much when the complete car tank gets filled up for 1200 baht.

CDプレーヤーが無かった

Some scratches on the car body but overall good condition and well maintained. Staffs at the counter was friendly but the staff at the pick up could have been a bit more helpful with the explanations.

None

During collection, the car is cleaned, however there were too much gease applied on the car rubber mats.

Price is reasonable.

They didn't proactively contact us the night we arrived. On the return day, we almost missed our flight due to traffic jams and they didn't allow us to return the car at Terminal 5.

the staff were very helpful

the experience overall was good

Good and reliable. I was a little late returning the car and they did not charge extra. A goodwill that is welcomed and for me to be a repeated customer.

Good and fast service

No

Check the car carefully for chipping and damage to the wheels. This company intends to cut off your deposit at the first opportunity.

Had to wait long time for pickup . Difficult to detect the counter if passenger arrives at terminal 1. Need to walk to terminal 2 for counter.. counter person was in hurry to handover the vehicle and didnt let us click all the photos which turned up in unneccesary tire scratch charges of thb 5500. While returning counter person blames us that we should be responsible enough to check everything. Thank god we had 1st party protection which helped us in getting that money back.

Portal is good.. helped a lott

The service was quick and friendly at the domestic arrival hall. The car was almost new, a seven-seater diesel similar to a Toyota Prado, with only about 10,000 kilometers on it. Fuel-efficient with plenty of space.

What I loved is that Chic Car Rent gave us an upgrade. Gave us a very nice car in top condition. What was a bit cumbersome was the pick up process. Because we had to wait for someone to pick us up from the international terminal to go to the domestic terminal and do formalities. The pick up process took a lot of time. More than half hour. But, the officials at the Chic Car Rent were very nice people and very helpful and courteous. So, overall I am quite happy. Just pick up process time needs to be reduced.

Very nice. No complaints whatsoever. I cancelled one booking to rebook at some other time slot. And the refund was processed in 1 day flat. That was like wow. I never expected such an amazing speed of refund. You guys are amazing...Everything else was also good. Ease of booking, the choices, the price offered. Just too good. Am very happy with ERC. I will certainly use you guys every time I plan a holiday

we waited for quite sometime for drop off and the fuel level went down one bar but the staff wanted to charge us

There are a lot of ants in the car. Car seat is also stained.

This car rental company is suspected of insurance fraud. When we picked up the car, it had a broken light which we asked them to note down, but they didn't. We took a photo, and when returning the car, they immediately took a picture, implying that we damaged it. Then they insisted that we scratched the wheel rim. Friends, be vigilant when checking the car. The car rental services at Lang Man Airport have gone bad. Returning the car costs 5000 Baht, we almost missed our flight because of this troublesome process. This rental company was decent before March this year, but now they're just about collecting fines and money.