CHIC CAR RENT CAR RENTAL REVIEWS IN THAILAND

Not bad

I rented a Honda City sedan but was given a two-door Jazz. I called to inquire and was told they are of the same class, which resulted in insufficient trunk space and a change in travel plans!

Great service, and the car was in good condition.

The staff's service was excellent, and the car was in great condition.

The pick-up location is at Don Mueang Airport, Terminal 2 arrivals.

Very convenient as it is right outside Bangkok Don Mueang Airport Terminal 2, but the staff here aren't as friendly as those in Chiang Mai and Pattaya.

Pickup was quite fast, took only 20 minutes. But a deposit was required.

Perfect

I hope they can provide better service to their customers, especially in terms of language support.

Very Responsible

The pickup and drop-off process was quick and easy. The staff were very friendly, and the vehicle was in excellent condition, almost like new.

When picking up the car in Pattaya, we followed the website's map, but the pickup location was not as indicated. The APP provided the correct address, but the map was wrong. Luckily, I checked the location a day in advance and discovered this issue; otherwise, it would have wasted a lot of time. Everything else was fine and went smoothly.

The platform provided by Zuzuche is excellent, but when picking up the car from Chic Rent Car, we encountered some trouble due to communication issues. We had already purchased super insurance from Zuzuche, but Chic Rent Car insisted we buy additional insurance. This caused a two-hour delay. Eventually, by contacting Zuzuche’s Chinese pickup guide, who spoke briefly with Chic Rent Car in Thai over the phone, Chic Rent Car agreed that additional insurance was unnecessary. We hope Zuzuche can communicate better with the car rental companies in advance. If the insurance has already been purchased while placing the order, the car rental company should be aware of it to avoid unnecessary hassle during pickup. Kudos to Zuzuche's Chinese guide for resolving the issue! Additionally, Chic Rent Car deducted a 5000 THB deposit from my credit card, which is shown as a consumption. I hope they can refund the deposit soon! It was a pleasant surprise that Chic Rent Car upgraded my reserved Honda to a BRV, and the car had only 83 kilometers on it and came with sun protection film, which was a thoughtful touch not commonly provided by many domestic rental companies. Thumbs up to Chic Rent Car for their attentive service!

Not as good as international companies like Hertz or Avis; returning the car was too inconvenient.

I paid the money but didn't manage to pick up the car. Spent a lot on taxi fares, and the rental fee was not refunded.

Overall quite good.

Good, simple procedures

Like: Efficient and good condition vehicle
Dislike: Site and hire company to be clearer about debit/ credit card requirements. Almost impossible to contact easyrentcars if there is a problem, so best book direct.

The staff had an average attitude

The car rental and return were very fast, and the staff was very friendly. A good choice. I rented an economy HONDA CITY, which was spacious enough for three people and very fuel-efficient.