This is the 2nd time I've rented from them.
They have relatively new Honda BRX-1 (crossover SUV) for just a bit more than other agencies for a tiny (and sometimes old) Vios.
The car is great for the sometimes bumpy road to the beaches and to get over the numerous hills in Phuket.
To get to the car rental counter, one has to walk to the Domestic terminal and pass through security. It was a bit confusing. But the return of the car is easy. Call them 5 mins before arriving and just drop off the car.
This time around, the wind screen was wiped but with a dirty cloth. It was a bit hard to see through the windows at night and I had to clean the windows to be able to drive safely. I told the staff when I returned the car and the staff was very apologetic. The previous time I rented though, the car was very clean. Overall, I would rent from them again.
About QEEQ:10.0/10
The rental and insurance was cheaper than other platforms.
The process was pretty easy.
“The car is dirty, not full of gasoline staff without service mind speaking badly”
About Chic Car Rent:3.7/10
รถสกปรก น้ำมันไม่เต็มและไม่เติมให้เต็ม ให้เติมกลับมาเจ็ดเต็มสิบจะมีใครเติมให้ตรงขีดเดิมได้
staff ไม่มี service mind พูดจาไม่ดี
The car is dirty, not full of gasoline and not full. To fill it back seven out of ten
staff without service mind speaking badly
Counter staff at chic rental was incredibly helpful and courteous, beyond my expectations for customer service despite a language barrier they went above and beyond to ease the process
About QEEQ:10.0/10
I have booked multiple vehicles and each time the reservation was accurate, great deals with plenty of choices
I never notice that name on Facebook not match with ID Card will not allow them to release the car for me. Have to correct my name for almost 1 hr. Should better have fast track to reduce the time.
About QEEQ:10.0/10
Good service even ask many time to update status of rental car. Thank you so much.
When we collected the car at Bangkok Airport it was tightly parked between 2 other cars and the light was very poor...as a result a few of the existing little dings and scratches were not noticed and so not noted on the hire inspection report. I was relieved that none of these missed points became an issue at the offhire...although I did have my own hire pics which would have helped incase of a dispute.so all in all very fair and most importantly not opportunistic.
I booked in start at the opening time, don't found any staff in the counter, they should be arrive before opening time. However, staff stand in there on time.
1. No ones standby for the customer at the car park
2. when i got the car So terrible inside / there were Full of stain From Beer or the other liquid was dry already that sticky and bad smell all in the car .. so i have to clean-up all 5 back seat by myself before let's my family Sat
3. when i want to drop-off the car i call to let them know before I arrival to the airport about 10 mins no ones wating me so i have to wait the staff...
******it's the first time For bad experience with chic car rent cause i always chose this brand everytime that i had travel / may be next time I would find other brand for Standard service. thank for the extremly bad experince.
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