DOLLAR CAR RENTAL REVIEWS IN PORTUGAL

Car was bigger than we requested (Fiat 500 size requested, Seat Ibiza given to us. Much bigger than a Fiat 500). Also the damage to passenger side nit mentioned in report so we had to send pics off to Dollar or else we could have been accused of damage that was already existing

A professional company.

New cars, good people

The reservation was good, it’s part of hertz but was still easy to find.

Good customer service so far

Overall, it's okay.

Dollar is not advertised at Lisbon, Hertz handle it 'under the counter' as their fighting brand. This is confusing when you are looking for the right counter. No issues with external CDW excess insurance. Did try and sell me an additional satnav when it is integral to the car (although not up-to-date with Portugese one-way streets)

The fact that Dollar is represented by Hertz, was not clear. On the Dollar counter there was a sign with a finger pointing to the left, however unclear that left meant the Hertz counter next door as opposed to a self service kiosk placed on the Dollar counter where you are supposed to introduce your RA no. or Vehicle registration no. and then proceed to the car park.

the wanted car was not available, the car given was not comfortable to drive (Citroen c3 ). limited mileage was not made clear at time of booking