This car rental company is terrible. The vehicle's condition was horrible, very old, and smelly. It's a miracle it didn't fall apart. The worst part was their extremely poor service attitude. They treat foreigners and Chinese people differently, with noticeable disdain for Chinese customers. I recommend avoiding this company.
Booked Suzuki swift but they gave me Nissan latio which is in poor condition, I don’t want to argue with them as I was getting late for my business meeting.
The price is indeed cheap, but I also felt the indifference of the staff. For example, on the first day, due to a scratch accident, I had to return the car to the rental company. This company was very indifferent, refusing to provide a new vehicle for us to continue using, and unilaterally ending the order early. They were in a hurry to get off work, urging us to finish signing and swiping the card, trying to get rid of us without considering our subsequent needs, only wanting to break ties. It was my first time driving in New Zealand, and being treated like this by fellow countrymen left me feeling helpless.
EZU Duplicate charge my rental fee, after call to QEEQ customer service and EZU, got refund. But give me a bad experience and waste my time during travel.
Negative review. The car was old, and the return process was unclear. Despite showing photos of the fuel level, they insisted it wasn't full. The service was terrible, leading to an argument and resulting in customer injury. A complaint will be filed.
I booked a Toyota Yaris, and I can understand getting a car from the same category, but giving me an old Tiida with over 160,000 kilometers on it is unacceptable. Plus, it had three regular tires and one spare tire, and the accelerator was very loose. What's worse, by the end of the rental period, the brakes also became loose and I had to press them all the way down to stop. Initially, I requested a car change via WeChat and got a reply after 4-5 hours saying that there were no available cars for a swap due to high demand. I will definitely not rent from this company again. An additional $50 was charged for after-hours pickup. Which rental company charges extra for that?
The service was quite good, and the explanation was detailed. However, the car was really old with over 190,000 kilometers. It was maintained, but the child seat was extremely dirty.
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
-
-
-
-
View more >Gene Albert
-
-
-
-
View more >Eric Habakkuk
-
-
-
-
View more >Winfred Bill
-
-
-
-
View more >Olga Sandy
-
-
-
-
View more >N.Ab Rashid
-
-
-
-
View more >K.P
-
-
-
-
View more >-
-
-
-
View more >Tom Cotton
-
-
-
-
View more >W.Tan
-
-
-
-
View more >Marcus Grantham
-
-
-
-
View more >Lucy Sweet
-
-
-
-
View more >Cliff Connie
-
-
-
-
View more >Lesley Chesterton
-
-
-
-
View more >Sean Jonson
-
-
-
-
View more >Clyde Zephaniah
-
-
-
-
View more >Simon Gibson
-
-
-
-
View more >Todd Pansy
-
-
-
-
View more >Harlan Law
-
-
-
-
View more >Darren Whit
-
-
-
-
View more >Car Rental Companies AT Christchurch Airport, CHC
Pay for Car Rentals with Crypto