CAR RENTAL REVIEWS ON THRIFTY IN LOS ANGELES

Fue muy largo el tiempo de espera, y el traslado hacia el aeropuerto después de la devolución fue muy malo ya que el autobús estaba con demasiadas personas, y la empleada del mostrador me dijo que el seguro que se había adquirido no cubría los daños de terceros por lo que me vendió otro seguro

Accesible

Maliciously increased charges

I prepaid for the tank of gas & was told that it would be prorated. I returned the car with more than half tank but was billed for the full tank...

Great & smooth experience

No issues with the rental company

Waited a long time to pick up the car

Yes, the car was in very good condition and they give us a upgrade. The attention at the counter was no good but they give us a upgrade free.

QEEQ is a good and easy platform to rent a car. Make your life more easy

all good

all good

Forcing me to buy third-party liability insurance, which is not required by other car rental companies.

Trying to change the booking time took some resolving but we got there. The car had lots of scratches all around, which is fine but please indicate them rather than asking me to do it! The car was fantastic highly recommended exceeded my expectations

Reasonable price

No car was available upon arrival. This was after spending 1 hour in a line upon entering the building before the transaction was even processed. Then a further 1 hour before a car was made available. Next to zero of communications from any staff on duty. Never again!!!

No comments.

I didn't have to reverse the car and didn't need to ask for a refund.

Overall, Thrifty was fine, and I got a Honda HRV.

Very good

No

The vehicle I ordered was upgraded and we added to this and upgraded again to our desired vehicle

No price drop happened!

The counter staff deliberately delay and forcefully sell insurance, toll cards, and model upgrades. This rental company's counter has the most staff in the same hall, but they are the slowest. On average, each customer, even those who have made an online reservation and paid for full insurance, faces intentional delays of over 40 minutes. If no additional purchases are made, the staff I encountered falsely claimed there were no cars available and that I needed to wait around 2 more hours. Later, I found out there were actually more than 20 cars of the same model available. This is an extremely poor rental company with terrible service. I will never choose this rental company again. I wish to file a complaint against the staff and the rental company.

Thrifty car rental company secretly upgrades your vehicle without informing you, resulting in hidden charges. It's a rip-off!

A lot of upselling and add ons at the desk especially various insurances. Upgraded to premium at extra cost. Car was tired, 31k + miles, windows didnt shut properly. Rattles from back of car.

None

thank youu all was perfect

thank youu all was perfect

The staff at the store were incredibly inefficient, with a waiting time of over 20 minutes. They didn't have the BMW X3 I reserved, and frustratingly tried to upsell insurance. Despite our repeated refusal, they were unhappy, emphasizing that this was a luxury car and falsely claimed the insurance was mandatory.