CAR RENTAL REVIEWS ON THRIFTY IN ORLANDO

1. Strictly adhering to the online order price for car pick-up, the process is simple with no added mandatory services. 2. Since my reserved model was unavailable, they upgraded me to a better one for free. 3. The first car had some issues, but they replaced it with a brand new one (1300 miles) without any conditions, and it was in excellent condition.

A terrible experience!!! I don't understand why the so-called prepayment with basic insurance is completely irrelevant when you arrive. You are forced to add so-called local insurance which doesn't even cover personal injury. Although I eventually resolved it after arguing, how many clueless fellow countrymen got scammed?! In the end, the total cost of my rental was: 6 days rental with basic insurance prepaid for 1055 RMB or 143 USD (personal third-party liability insurance 20 USD per day, full tank of gas 35 USD, taxes). I won't choose this rental agency again. There are two different pricing systems for domestic and international! There's no guarantee or sense of security at all!

The service process is simple, and picking up and returning the car is convenient.

The car was in great condition!

The waiting time was a bit long. They don't support UnionPay cards and there is no Chinese service, but it's convenient in the airport. Entering driver information for first-time users took quite a long time, and they added many unnecessary items without my permission, which were removed after I pointed them out. Overall, the Hispanic staff were polite, but you still need to be careful yourself.

Thrifty is very bad. They tricked me into buying all the insurance because they said I was too young, and forced me to buy a toll charge and a full tank of fuel. Later, I filed a complaint but received no response. They took a lot of my money. It was already past midnight and I was very tired, so the person just asked me to sign. It was a scam. I definitely would not rent a car from Thrifty again.

Very satisfied, basically no issues.