THRIFTY CAR RENTAL REVIEWS IN UNITED ARAB EMIRATES

You will see the counter right after exiting the airport. There was a group of French friends in front of us, and because the explanation was very detailed, it took almost ten minutes. When it was our turn, they kept offering us water and gave my daughter dates to eat. The staff was very courteous.

Constant communication throughout the process, 3 hours! My goodness. All sorts of fees were not clearly communicated beforehand.

The salesperson at the pickup location kept trying to upsell me. Frankly speaking, the Charger I booked was not available, so I settled for an Impala which is in the same category, but he still wanted me to pay extra. I didn't want to argue, so I negotiated a reasonable price and took the Impala. I am giving four stars because there were no extra charges for picking up at one location and dropping off at another.

The wait time to pick up the car was too long.

Overall it's fine. When giving the car, they just let you have a quick look. During inspection, they use a UV flashlight to check the whole car and found scratches under the side skirts.

No queues

Not bad, found it right after leaving the airport. However, I was charged toll fees twice, currently in the process of sorting it out.

The schedule is incorrect. Requested to reschedule or refund and rebook, but the rental company hasn't replied for over ten days! They have time to take orders but no one to handle after-sales!

Like: The stuff really friendly
Dislike: I didn’t get the same vehicle as I reserved

Service is good, but the speed is a bit slow.