CAR RENTAL REVIEWS ON A RENTALS AT CHRISTCHURCH AIRPORT, CHC

Acceptable

The staff is very polite and even make me aware of the traffic rules, Do’s and Don’ts, safety etc. They went through with me in great details and ensure the car is in good condition. The staff even speaks my language.

Easy to use and I could compare prices from different providers.

Dissatisfied, took too long

Superb! Highly recommended! Besides being very cheap, the staff were extremely friendly and patient. We arrived late, but they specially arranged for someone to pick us up and give us the car. Everything went very smoothly.

good car and good staff. very well service.

good car and good staff. very well service.

No staff accompanied me for the car inspection when I picked up the car. The inspection was meticulous but tricky. For someone with no car rental experience, this could be costly. Even with full insurance, this is not how it should be done. I was lucky my friend took many photos during the inspection, otherwise, I would have had to pay for damages caused by previous renters. The rental company is poorly managed and communication is problematic! Staff kept asking for my credit card information via WeChat, saying they forgot to register it in Christchurch! Customer service was unhelpful!

A bit of communication lost, but great for Asian market. It would be great to know what amount if bond would be needed. Overall great car and service.

N/A

Very satisfied, a staff member will pick you up at the airport before the car rental and take you to the store for traffic regulation training to ensure safe driving. You don't have to worry about finding the rental location at all. This service is much better than what we experienced at Herz in North Island. When we returned the car to the store, they also took us to the airport. So, don't hesitate, choosing A Rentals is the right choice.

The car's quality is good.

Staff is very friendly and helpful.

Easy and nice

Pre-trip communication via WeChat was convenient, but upon arriving in Christchurch to pick up the car, it turned out to be from an agent, not A RENTALS. The agent was only responsible for providing the vehicle and did not handle any other issues. All questions had to be addressed through WeChat, which was particularly problematic when we encountered issues while picking up the car and had to wait for responses via WeChat.

Very friendly staff.

The staff at car pickup were very responsible and even took us for a spin to get familiar with the vehicle and right-hand drive!

It's okay