“Pick up took FOREVER (2 hours) but otherwise good,”
About Budget:8.3/10
The wait was HORRIBLE. We were lined up outside. We waited about 2 hours.
I will NEVER recommend this location!
That said, the staff was pleasant and the car was great.
About QEEQ:8.0/10
You have a spelling mistake in your questions here in this text box -- "betther."
It was confusing that my reservation said the address but not that it was through Budget. I was super nervous that it wouldn't work.
In the middle of the trip, a warning light came on that required an engine oil change - something that forced us to go into the Baguette branch on the way, apart from that the trip was good and comfortable
About QEEQ:8.0/10
Using the website helped to get a good deal on the car rental
“Pick up was an Utter disgrace. Budget staff in LaGuardia need some supervision.”
About Budget:7.0/10
We waited 1 hour and 15 mins before we even got to the counter. It was an awful experience. The staff at Budget LaGuardia were rude, loud and dismissive. They shouted behind the counter to each other and to customers. The couldn't care less about customer service or satisfaction. I don't understand how they operate on a daily basis.
“East Coast of the USA: Flew to New York, Philadelphia, Washington, Orlando, Miami, Key West, Buffalo”
About Budget:6.0/10
Spent 17 days in the USA, and this car rental company's vehicles (all Dodge 7-seat MPVs) had the worst conditions, mainly in terms of appearance and performance. I pointed out the exterior issues to the security at the exit when picking up the car, but later found that the headlights, wipers, and air conditioning all had problems. Driving in heavy rain was tough, as the wipers were noisy, the front defroster was ineffective, and there was no automatic air conditioning, so I had to adjust it manually. The fog lights didn't turn on automatically or with the wipers (unlike previous cars). The low beam headlights were almost useless in heavy rain and rural areas, making it nearly impossible to see the road, forcing me to use high beams constantly. I was worried about getting stopped by the police, especially since New Jersey does not allow unlicensed driving.
Difícil llegar a recoger el vehículo, muy sucios por dentro. No me gusta la política de la empresa de cobrar los peajes 15 días después, deberían ser inmediatos.
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